FAQ’s

Most frequently asked questions

Shopping Basics

For Shipping in Canada, we offer standard domestic shipping and Canada Post delivery, especially suitable for PO box addresses. Additionally, we extend Canada Post services for shipping to the USA, ensuring reliable delivery across borders.

Thank you for shopping with us! Our return policy allows customers to return orders within 15 days if they’re not completely satisfied. Please note that shipping costs will not be refunded if your order was less than 3 items.

We accept Visa, Mastercard, American Express, Apple Pay and Google Pay for your convenience. Whether you prefer traditional card payments or the ease of digital wallets, we’ve got you covered. Shop with confidence and choose the payment method that suits you best!

Production

Our perfumes have a concentration ranging between 25% and 30%. This high concentration ensures a more potent fragrance and extends the longevity of the scent.

Contact

How can I get assistance if I need it?

If you need help or have any questions, please contact us via e-mail at: service@infinityaroma.ca and we will be happy to respond to your inquiries!